How to send and receive a VIPEX parcel
Start at a VIPEX office. Your Sending Receipt connects you and the receiver to online parcel tracking.
Drop off at a VIPEX office
Bring your parcel to any VIPEX office with the receiver's name and phone number. Staff will tell you the rate for your parcel.
Get your Sending Receipt
You receive a receipt with a tracking code and a QR code. Share the code with the receiver so they can follow the parcel online.
Collected or delivered home
We call or text the receiver when the parcel reaches the destination office. They collect it there, or we deliver it to their home.
Before you visit
Call the sending office to ask about the rate, accepted items, packaging and the intended destination. Ask the destination office about collection requirements and home-delivery areas. Confirm delivery arrangements with staff rather than relying on a general estimate.